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Frequently Asked Questions For Chill Lover Productions
How do we book Chill Lover Productions ?
Our contract process normally involves:
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Setting up a meeting with the CEO and planning your event.
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Gathering your information: mailing address, telephone numbers, contract pricing.
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Reviewing your event details: location, contact numbers, directions, event description, time of party, date of party number of guests, age of guests.
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Reviewing musical requirements and personal perferences.
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Providing you with a contact detailing your requests and our services.
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Receiving your deposit, signed contract and any musical requirements.
Who will be my DJ?
Your DJ will be a talented person dedicated to providing the highest quality in mobile presentation and entertainment. They will be selected to handle your event based on your musical requirements, personal preferences, and the DJ's experience and availability.
In most cases, your DJ will be assigned at least 1 week prior to your event. Unless a specified DJ has been guaranteed in writing, we reserve the right to be selective in the placement of our DJ's
We do offer the Signature DJ option: For an additional fee of $200 dollars, you can have the Disc Jockey of your choice entertain at your event. Selection of the Signature DJ Option must be requested 3 weeks prior to your event.
Explain your Deposit and Refund Policy.
Deposits are non-refundable. However, we can exchange the deposit for another party event. If our DJ has a severe emergency and we fail to dispatch another DJ from our Staff to your party, we will refund your entire deposit including any payments within 10 days.
What are the acceptable forms of payment?
Cash, United States Postal Money Orders, Company and School checks. Your contract will contain instructions on how to address these items. Contract Balances are paid in Cash to the Dj's upon their arrival. We do not accept personal checks.
Do you have references that we can contact?
Yes, we do. Provided upon request.
Do you require any special set-up arrangements?
Yes. Our DJ set-ups should be positioned in a dry, secure area. This area should have ample electrical outlets. And a sturdy 6ft table for the DJ's equipment.
Do you charge travel fees?
Yes. Events that are held outside of the 5 New York boroughs are subject to travel expenses. Our travel charges are based on total round trip mileage, safe driving time and if necessary, overnight expenses. Minimum estimated travel expenses begin at $100 dollars. Call for exact charges pertaining to your event.
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